Product Policy
We offer a one year guarantee with our toys. The products are covered for manufactured defects and will be replaced once the product is returned to head office.
In the event of a second breakage during the covered period, Fantasia will offer you a 50% discount upon purchase of the same or similar item.
You must ship the product to Fantasia at your own expense.
Please send it to 100 Prévost, suite 100, local C218, Boisbriand, Québec J7G 2S2. Please insure the parcel and ask for signature required. Should the return product be unavailable, we will provide you with a coupon of the same value. This coupon can be used on any toy available on the Fantasia website.